AmikomOne Privacy Policy

In AmikomOne, we ensure our technologies are safe for our users. We respect your privacy and are committed to protecting it.

Welcome to AmikomOne,

AmikomOne Application that places its utmost priority on data security. We are committed to respecting user privacy and protection of every piece of information, especially Personal Data and Service Data (collectively, “Data”).

The following privacy policy ( referred to as “Privacy Policy” ) describes how AmikomOne (hereinafter will be referred as “we”, “us”, “our” and the like) will collect, use, and disclose the Data that we have obtained from end-users of our product and services (hereinafter will be referred to as “you”, “your”, and the like).

By continuing to use or access our Website or Services, you accept the practices outlined in this Policy.

Definitions

  • Personal Data” refers to any data (whether true or not) about an individual who can be identified (i) from that data; or (ii) from that data and other information to which we have or are likely to have access to, including data in our records.
  • Service Data” refers to any data that is created or provided by you prior to using our Products and Services.

What information we collect

For the purpose of using our Products and Services, we may collect your Data and other information ( “Information” ) in a variety of ways.

1) PERSONAL DATA

Prior to visiting our Sites and using our Products and Services, we may collect Personal Data provided by you including, but not limited to, your full name, e-mail address, mailing address, phone number, website address or other information.

These Data are fully controlled by you and will be used and shared upon your permission.

2) SERVICE DATA

For the purpose of Product and Services operations, we may automatically record some Service Data such as location, IP address, browser type and versions, duration, websites you have visited just before or after visiting our Website, device type, language, Flash version, page title, date and time of visit. We may also record the number of active users, number of agents, medias, e-mail address, messaging history, logs and other Service Data during the usage of Services.

Cookies

We send cookies, which make up a small amount of data, often including an anonymous unique identifier, to your browser to be able to identify who you are and personalize our Services for you. Cookies may be required to use most of our Products and Services. Most Internet browsers provide you the option of turning off the processing of cookies but this may result in the loss of functionality, restrict your use of our Website, Products and/or Services and/or delay or affect the way in which it operates.

How we use your data

Data and Information provided by you to us will be used for the following purposes:

  • to provide technical assistance to you or to complete the tasks you requested for. For example, when you request for help from our Solution and Support team, we will use your Personal and Service Data to provide assistance which is tailored to your needs;
  • to monitor, maintain and improve our Services;
  • to produce training data derived from the Service Data for research, development and business analysis purposes;

Where is your data stored?

Your data stored in our main server in indonesia.

Will we share the data we received?

The answer is: ‘Yes’. It is possible for us to share data provided by you for the following recipients and situations:

  • As required by law, it may also be necessary to share information in order to investigate, prevent, or take action regarding suspected or actual illegal activities, including, without limitation, fraud, situations involving potential threats to the physical safety of any person, or as otherwise permitted or required by law;
  • Under special circumstances, we may disclose personally identifiable information to our professional advisers such as auditors and lawyers or to comply with any laws, rules, guidelines and regulations imposed by any governmental authority or international standard bodies such as ISO;

NOTE
Other than the above scenarios, we strictly do not share, rent, sell or disclose your Personal and Service Data to anyone.

Accessing, correcting and deleting your information

You may access, correct or delete the Personal Data you have provided us by using the tools within the Products and/or Services (for example, editing your profile information on the Products and Services ) or by contacting amikomic@gmail.com. Changes you make to your information on our Products and Services will take immediate effect on your network but data will be retained in secure storage for a limited period afterward as part of our standard data backup process.

Securing your data

As a company which prioritizes information security, we are strongly committed to apply Good Security Practice. Appropriate organizational, technical, and administrative measures to protect Personal Data are applied within our organization, including security controls to prevent unauthorized access to our systems.

For the purpose of privacy and security, your account is protected by a password. We strongly encourage you to prevent unauthorised access by taking precautionary measures such as implementing complex passwords and limiting access to your computer and browser by signing off after you have finished accessing your account.

Contact

While we take reasonable steps to maintain the security of your personal information, you should understand that there is always a level of risk assumed by sharing personal data online. If you have reason to believe that your interactions with our Websites, Products and Services are no longer secure, do immediately email us at amikomic@gmail.com.

Changes to this privacy policy

From time to time, we will update this Policy to reflect customer feedback, changes in our Products and Services, and to be consistent with applicable data privacy laws and regulations. When we post changes to this Privacy Policy, we will revise the “Last Updated” date at the bottom of the document. We will also notify you about changes in this Privacy Policy to ensure that you are aware of it.

However, we suggest that you frequently check the date of this policy whenever you access our Products and Services and review this Privacy Policy on a regular basis to keep yourself updated of any changes.

Last updated September 09, 2024.